⚠️ ATTENTION
Adult — from 11 years and older
Child — from 4 to 10 years
Infant — from 0 to 3 years
Conditions
1. Weather and force majeure
The program may change due to weather conditions, tides and other unforeseen situations.
Rain is not considered a reason to cancel the tour.
The company is not responsible for loss or damage of personal belongings.
In case of a storm warning, when the marine police prohibit boats from going out to sea, a refund or rescheduling of the tour to another date is possible.
2. Participation restrictions
The trip is not recommended for tourists over 70 years old.
People with serious illnesses or limited mobility are not allowed.
Pregnant women (at any stage) cannot participate. If pregnancy is detected at boarding, money for the tour is not refunded, and the return transfer is paid by the tourist.
3. Tour cancellation and no-show
A free date change is possible if you inform us at least 24 hours before the start of the tour.
For air programs and individual tours no refund is provided (100% is withheld).
For group tours, no money is refunded if cancellation is less than 24 hours before departure.
If cancellation is more than 24 hours before departure — 500 THB per person is withheld.
In case of no-show, the full cost of the tour is charged.
If a partial prepayment was made and the tourist did not appear, they must pay the remaining amount to the agent in cash.
If a hospital certificate is provided (by 16:00 on the day of the tour), a 50% refund is possible. The remaining 50% is non-refundable, since services already paid (transfer, meals, accommodation, national park tickets) cannot be cancelled.