⚠️ ATTENTION!
Adult ticket — from 10 years old
Child ticket — 4–9 years old
Infant — 0–3 years old
1. Weather conditions and force majeure
The program may change depending on weather conditions, tides/low tides and other unforeseen circumstances.
Rain is not a reason to cancel the excursion.
The company is not responsible for the loss or damage of tourists’ personal valuables.
In case of storms, the marine police prohibit small boats from going to sea. In this case, a refund or rescheduling of the tour is possible.
2. Participation restrictions
Participation is not recommended for tourists over 70 years old.
People with serious illnesses or physical limitations are not allowed.
Pregnant women (at any stage) are not allowed. If the fact of pregnancy is reported at the pier, no refund is made. The return transfer is paid by the tourist personally.
3. Tour cancellation and no-show
Free date change is possible if notified at least 24 hours before the start of the program.
For air programs and private tours, no refund is possible (100% is withheld).
For group excursions, cancellation less than 24 hours before departure – no refund.
If cancelled more than 24 hours before, 500 THB per person is withheld.
In case of no-show, the full cost of the tour is charged.
If the tourist has made a partial payment and does not show up, they must pay the remaining amount to the agent (in cash on the day of the tour).
A 50% refund is possible only upon presentation of a medical certificate from a hospital (for each participant) before 16:00 on the day of the excursion. The remaining 50% is withheld, as the costs of transfer, meals, hotels and national park tickets are non-refundable.